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Terminal facilities

Welcome back to the port

The terminal building has now re-opened to passengers, including the shop, and the cafe for busier sailings.

To protect you and our staff we’ve put special measures in place across the port. Find out more.

We also ask that you continue to wear a face covering in the terminal building, to protect our staff and other passengers.


Ceanos convenience store has now reopened within the terminal, and is open from 0600-2200.

The store stocks a wide range of essential travel items, alongside snacks and beverages. Hot drinks are also available.

Food and drink

Ceanos cafe is now open to coincide with busier sailings. Based in the upstairs area of the terminal in comfortable surrounding.

It also has an open air terrace, where you can watch the comings and goings of the ships and ferries.

Internet access

Free wi-fi is available, just search for 'MyCity Wifi' in the terminal building.

Baby changing

We have a parent/baby changing room available for use.

Pets at the port

Pets are not allowed in the terminal building, with the exception of guide dogs.

First Aid and Defibrillators

The health and safety of those travelling through the port is paramount. Portsmouth was the first port in the UK to offer life-saving assistance to anyone suffering a heart attack while travelling and defibrillators are available throughout the port.